Fiduciary
Duties
In order to better understand how private
universities are governed, it is necessary to look more closely into the meaning
of the term “Fiduciary Duties,” a term which the AGB defines on its website to
include: · The duty of care: board members should pay full attention to their responsibilities and protect institutional assets.
· The duty of loyalty: board members should put the interests of the institution before self-interests.
· The duty of obedience: board members should ensure that the mission is being fulfilled and that their actions are consistent with the mission and values of the institution.
The duty of care certainly requires that board members protect the financial assets of the institution but,
more than that, to also protect the institution’s reputational, personnel
and tangible assets as well.
The duty of loyalty requires that board members put the interests of
the institution before all others.The duty of obedience requires that board members act in a manner consistent with the mission and goals of the institution. Failure of this duty can result in loss of public confidence in the institution.
For private universities, mission statements are voluntary and public proclamations of institutional responsibilities—as
well as public acceptance of those responsibilities—to
all their stakeholders.
“The University/Student Relationship is
the Key to Private Fund-Raising Success”
Because of the fierce competition and great expense that private
universities face in recruiting and retaining good students, the “relationship”
those private Universities invariably seek with every prospective student
verges on the sacrosanct. In fact, because
of the way private universities are funded, every good prospective student must
be seen by the private university as a potential
future funding source—not just for four years of tuition, but for years of private giving well past graduation.
Recall, as we showed previously, that private universities rely on high
tuitions, private donations, and large endowments to remain
financially viable. And the primary key to
a university sustaining all three of the above underlined items is a high APR,
that is, a high annual Alumni Participation Rate (the ratio of the total
number of alumni donors that year divided by the total number of living alumni
that year.
We saw previously that APR’s vary from a low of about 8% (at some public
universities) to 60% (at one of the most exclusive private universities). And the difference between those two
extremes—which translates into gigantic differences in private giving—can be directly linked to the varying degrees of
effort that the schools at those two extremes invested in building the right
relationships with their students—while they were students—and long before
they became alumni after graduation. Few public universities 30 years ago looked at their prospective students as future funding sources (beyond perhaps four years of tuition, that is), simply because they had no reason to. Back then, the very name “public university” signaled that the State was heavily subsidizing the cost of education and that, as a result, tuition costs would actually be just a mere fraction of the true cost of the education.
Today, even when most consumers know that “public university” no longer
means paying just a mere fraction of the true cost—because of the rapid
privatization (i.e., defunding) of public higher education happening in
Pennsylvania and beyond—only a few public university presidents have begun to
commit to the effort needed to build the lifelong
relationships with students required to replace the lost and still fading State
support that won’t be available to fund these so-called ‘public’ universities
in the future.
The key to building that lifelong relationship after graduation
may be seen in the three key fiduciary duties of care, loyalty,
and obedience to the mission cited above.
What could possibly induce a student who has already paid four years of
tuition for a diploma to decide: a) to become
a lifelong donor to their university after graduation, and b) to give
their alma mater the additional gift of the bragging rights that go with having
a high Alumni Participation Rate?
The data show that the universities who succeed in creating high
APRs, high annual fund raising totals, and large endowments, are the
very same universities that do whatever it takes to create genuine, caring
and loyal relationships with their students, while demonstrating
institutional integrity through obedience not just to the institutional mission,
but to every institutional promise made to students.
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